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Posted on 22 Feb 2019
Consumers as partners
Patience experience and outcomes

When health professionals work in partnership with consumers and carers we achieve better patient outcomes. Which is why Safer Care Victoria has developed the new Partnering in healthcare framework.

Our framework will help health services work with consumers and respond to their needs and expectations. Designed to support consumer participation in healthcare, our framework was co-produced with consumers, health professionals and community members during 2018.

The framework encourages health services to involve consumers in the delivery of care that is safe, person and family centred, equitable and clinically effective.

Download the new framework

Want to get involved?

Update: Tickets are now SOLD OUT!  Registrations only available if you have a promo code

Learn more about the new framework and how to put it into practice by joining us at the Partnering in healthcare: Together is better forum in Melbourne on Monday 29 and Tuesday 30 April.

The forum celebrates health professionals and consumers working together for better, safer care. Combining inspirational keynotes and practical masterclasses, you'll hear success stories from clinicians and consumers working together to achieve better patient outcomes. If you're a healthcare leader, clinician, or consumer don't miss this event.

Register here

You can also apply for a consumer sponsorship

Who will you hear from?

David Gilbert, UK Patient Director and author of the sometimes controversial ‘Future Patient’ blog.

Dr Ruth De Souza, well known and influential speaker, writer, researcher and consultant in the field of cultural safety. 

Leanne Wells, CEO, Consumers Health Forum of Australia.

Browse the full program

Page last updated: 21 Mar 2019