This is a one-day workshop for health service workers who may participate in reviewing a sentinel or serious event.
The workshop covers:
verifying and defining the problem
commissioning an incident investigation
forming the incident review/RCA team
mapping and identifying critical events
analysing and identifying root causes
writing root cause statements
developing, documenting and presenting recommendations.
We will send you an email with pre-reading materials prior to the workshop.
There is no charge for attending the workshop.
However cancellation with less than three working days’ notice or failure to attend on the day will incur a fee of $385 that will be invoiced to your health service.